Practice Policy for Patients

OFFICE HOURS:

Monday 9 am- 5 pm
Tuesday 9 am – 5 pm
Thursday 9 am- 5 pm
Friday 9 am – 5 pm

MEDICAL RECORDS FROM OTHER DOCTORS/CLINICS/HOSPITALS

Medical records can only be released with your authorization. It is your responsibility to obtain previous medical records from other physicians, or health care providers that you wish Dr. Squires to review. Please contact your physician or other health care provider to obtain these records and make sure to bring them to your visit or email them ahead of time to info@nwrestorativemedicine.com

CANCELLATION AND RESCHEDULING

There is a 24-hour cancellation and rescheduling policy. Your appointment must be canceled or rescheduled at least 24 hours prior to your consultation time or you will be charged a cancellation fee unless I am able to fill your appointment time. The cancellation fee for a patient is the cost of the appointment . You may cancel your appointment by calling, emailing, or online.

FOLLOW-UP APPOINTMENTS

At the time of check out, you will be scheduled for a follow-up appointment. I will assume you will honor this appointment time unless you call or email at least 24 hours prior to your scheduled appointment.

PAYMENT OPTIONS

Cash, Check, Credit Card or Health Savings Account (HSA) are accepted methods of payment for services.

INSURANCE INFORMATION

Medical insurance is not accepted and our office cannot assist you with claim resolution. You will be provided with a billing summary or receipt that you can submit to your insurance carrier. For assistance with your reimbursement you may want to contact your insurance provider. Full payment by card, check, or cash will be due at the time services are provided.

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I injured my shoulder and was unable to really use it for about 6 months before going to see Dr. Carley Squires. She recommended Platelet-Rich Plasma (PRP) injections to stimulate healing in my shoulder. Dr. Squires took the time to talk to me about the procedure, my concerns, and the expected outcome.  I have had great success with the PRP injection and would highly recommend Dr. Squires.

— Shelly L.

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